Would rate 0 if possible. Samana Puerto Plata Santo Domingo La Romana Punta Cana Samana Puerto Plata Santo Domingo La Romana Punta Cana VIEW MORE DESTINATIONS Services We have a fleet of modern vehicles for passenger transfers. With 0 respect. They are the only transfer service I use in Mexico. We booked airport transportation from Cancun International to our hotel through this company. Contact page of BD doesnt work, more than 10 emails sent. Arrive at your stop at least five minutes early. We were told to leave and seek hotel transportation. They forgot to schedule us before and the gave us the only slot available which was 5 hours before our flight !! Gather personal belongings before you exit. We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. Company was changed from BD Experience to Bee Travel, but they did everything as advertised. This is the hardest company to contact. Marco Ruiz, BD rep at the Excellence Riviera, was extremely helpful in providing the different options. Trip cancellations must be made by 4 p.m. the day before a scheduled trip. Canceled bus after confirmation without rectification. Av. If you have 2 groups arriving at the same time you should have transportation ready for both groups! Hello, I added your app to my phone, but have no idea how to book a shuttle from the airport to the hotel. Our third or fourth experience using Best Day! BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. After sitting at the airport for over 2 hours, they told us they only had 2 seats available to Tulum and that they only had reservations for 2. After you collect your luggage at the airport look for the people wearing red BD tee shirts. We booked the tour to Cozumel at the best day counter in our hotel. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. He took a very long time to explain how he was going to save us lots of money on excursions, save us from aggressive timeshare sellers, etc. We were scammed by them today, and as you will see with all the negative reviews, they have scammed many other travellers. After about a 35 minute wait our transportation finally arrived. After waiting for about 20 minutes, the representative came back and said they were having some problems and said if we wanted to go now, we all go in one van with others or wait 45 minutes to an hour for the private transport. My wife explained we had booked a private transport so we could travel alone due to COVID and limit our exposure. My trip was booked AND payed 2 times due to a failure of the system. Shame on you Bd, what a bad organisation !!!! The whole trip was wonderful except for our airport transfer both ways! It was an insane scene. We were told we had to be in the lobby at 3:10 AM, yes that early. We called the company at 10:35 to see where the driver was. See Viator voucher terms under "Viator Vouchers". Worst company to work with. Customer Service (520) 792-9222 to plan your trip. On our way back to the airport, we needed a potty stop. You can cancel this reservation up to 24 hours in advance for a full refund. This is the hardest company to contact. After about a 35 minute wait our transportation finally arrived. We saw people arrive after us get picked up. More than 30 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Overall the process was pretty smooth. Round trip private transfer VAN-Airport-Hotel-Airport-Playa del Carmen. We had called a few days ahead to change our pick up time from the hotel. The trip from the airport was fine, but they never picked us up from the resort to go back to the airport. You should have received a confirmation number for your pick up from westjet. Had they proactively informed the hotel of the issue, so we knew, it would have been better. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Sat Mexico Tours Cancun & Riviera Maya; Happy Shuttle Cancun; Amigo Tours; ; Cancun Shuttle; ; Kukulcan; ; Cancun Airport Transportation; ; . Incredible views of the ocean/beach front. TERRIBLE. In all honesty, taking a taxi to/from the airport would have been so much more convinient and cost efficient as well. No reaction of BD. We had fruit and pastry for breakfast and drinks. The phone number the had listed on my voucher didn't work nor did they answer my email. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Unpleasant. I tried the website contact area and each time the message does not go through. Groupon promo codes may not be used for this offer. Thanks! The perfect time to try to scam someone. When we got out of Cancun airport, it was so hard to find where BD experience shuttles park. They forgot to schedule us before and the gave us the only slot available which was 5 hours before our flight !! BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. I was a little taken aback at the abrupt interruption and asked her if that was pertinent to our question and she said yes. So we waited and waited and waited in the hot muggy heat for 30 minutes. By subscribing, I agree to the Terms of Use and have read the Privacy Statement. I called them and was told we do not have any vehicles for late pick up???? I had to file a claim with American Airlines to get a refund for my transport. Poorest service we received in Mexico to get picked up from Cancun airport to Barcelo hotel on December 14th. Dear guest, We had to wait 2 hours in the bus before it left the airport. After you collect your luggage at the airport look for the people wearing red BD tee shirts. Rename to BadDay Experiences - con artists. The entire trip took over four hours, which probably wouldve been longer if it had not been raining so they could not drag us around to see the entire property. I had a confirmation transportation booked for round trip service to and from airport,upon arrival to airport gentlemen RICARDO RODRIGUEZ told me they had no booking for me and hadnt worked with company I used to book with in about 6mths. This was clearly not possible as we had been standing there the entire time and they definitely did not show at the time that was written on the piece of paper. Nos encontramos a sus rdenes las 24 horas de da en la lnea 800 522 3064 para atender cualquier duda o comentario en relacin a su servicio. We had a private car pick us up and bring us back to the airport. how to we confirm our pickup. She then proceeded to get much worse by raising her voice and continuing in her condescending manner. From $41.50 USD. It will be our pleasure to serve you. Had a meet person at each location, Awesome Job. This delayed our trip for an hour. Ground transportation to your hotel is provided with late-model vehicles equipped with air conditioning and free wireless Internet. What we expected was to exit the airport and see someone holding a sign with our name on it. Finally, at 4 AM, I got on the phone and they actually looked into the issue. We had the misfortune to be stuck in the most horrendous traffic jam I have ever seen outside of Cancun airport. Call (520) 792-9222 to schedule your ride. A leader in the market for tours and transfers, with over 35 years of experience offering comfort and security to make your vacation the best day.A safe and affordable way to reach your destination. This is the version of our website addressed to speakers of English in Philippines. Very disappointed and terrible experience with this company. But not on this day. It is always a pleasure to assist you and we remain at your disposal. Job in Marana - Pima County - AZ Arizona - USA , 85653. Isla Mujeres to Cancun. Everything went really smoothly, seamless transfer from Cancun International Airport to our hotel in the zona hotelera. They continued to assure him they were five minutes away. BD was primarily just our airport transfer, but they were beyond great. The drivers both to and from the airport were very nice and friendly. Later it turned out not to be pertinent. Nobody mentioned to bring driver license or extra money for the rental. Our driver Raul got us to the terminal at approximately 6 pm. BD Experience: Transportation - See 8,828 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. We were immediately helped. Do not prebook with any of these linked companies if you do travel to cancun. As asked we were at the lobby at 10am. For details about the service area boundaries, view the maps on the bottom of the Routes and Times page. Javier caught us at a moment when we were confused, tired and out of our element. Customer Service Department I had a elderly mother and tried to arrange everything ahead of time to make the trip enjoyable and safe for her. They left us alone with no option we ended up paying 200$ of taxi to Tulum. This was clearly not possible as we had been standing there the entire time and they definitely did not show at the time that was written on the piece of paper. Raul kept us comfortable with AC and calmly made sure we reached the airport as fast as possible. Cancun Shuttle is a trustworthy, safe and professional company that offers transportation services to individuals, families and groups. Stay back from the curb and wait until the bus comes to a complete stop. All our drivers are bilingual, friendly and professional. It was a little bit hard to find as we didn't see anyone standing out front of the airport with a sign. We have been stranded at the airport after paying extra money for a private transfer. If the system detects something that potentially contradicts our. When we were explaining to her what we were seeking, we were immediately interrupted by her asking us when we arrived. To this day, I have not received any communication from "BAD Experience". The company accommodated and told us our new pick up time. My trip was booked AND payed 2 times due to a failure of the system. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. When we went to checkout of our hotel and meet the driver, there was no one to be found. We booked our return trip before leaving for the hotel. What time will pick up be. The only they cared for was tips and selling beers. He convinced me to give them another try. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? There are no standard taxis around, unlike other airports, so it is really helpful to have something booked in advance. I tried chat but no one has responded since this morning. We have used BD the last 3 years. But the tour we took with them was misleading. We had to wait 2 hours in the bus before it left the airport. We thought it was a bit strange, but we said we would wait a few more minutes before trying to contact them. ALL PACKAGES. Keep food and drinks in closed containers. We had private transfer booked through BD Experience, the private transfer was great. When we landed we were greeted by a BD travel agent. Respectfully: Once there we (traveled with a family of 62) decided to book a private catamaran trip to Isla Mujeres. Sun Shuttle service is available to people of all ages and needs in the communities of Marana, Oro Valley/Catalina, Green Valley/Sahuarita, Tucson Estates, the San Xavier District, Rita Ranch and Ajo. Please do not use them, they will ruin your trip!! No smoking on board, including electronic cigarettes. We thought it was a bit strange, but we said we would wait a few more minutes before trying to contact them. But we have to stand in line for ferry for 2 hours. They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! We had fun, learned a lot, bought some great things, ate some good food, and met some great people! Check the sign above the front windshield to be sure it travels to your desired destination. After going back and forth with Best day and Viator and no help from either i had to use another vendor at airport to get to my hotel and pay. I am not sure how it is still legal for this company to operate. My confirmation came from Costco who made my reservations. Burgerhouse Av. Solo se hacen recogidas en hoteles de la zona de Cancun. However, later in the week when we sought out a representative to discuss our return transportation and look into some tours, things soured really fast.Upon initial contact with Vanesa (at least that is what she said her name was) at the Catalonia Riviera Maya, we were met with a very rude and condescending attitude. Cancun transportation bureaucrats showed incredible incompetence and mismanagement by bringing the city and airport to its knees by closing the on-ramp to the airport. There are videos and photos online of how bad this situation was. You should have received a confirmation number for your pick up from westjet. They are well organized, professional and friendly. The van was comfortable and the driver very good. I want to confirm a transfer booked through American Airlines. how to we confirm our pickup. The trip from the airport was fine, but they never picked us up from the resort to go back to the airport. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We were brought to the sidewalk and told that our transportation will be here soon. We had called a few days ahead to change our pick up time from the hotel. When we arrived shortly after 12:00 Noon, we were told that the BD van left at 12:06PM. Contact page of BD doesnt work, more than 10 emails sent. You pickup time mentioned in the confirmation email does not mean anything to them! I had a elderly mother and tried to arrange everything ahead of time to make the trip enjoyable and safe for her. Amazing tours and fun adventures waiting for you. No eating on the transit vehicle. Airports Cancun Airport, Cancun Mexico Departure Time 11/27/2019 - 2/8/2022 The positive thing was our tour guide Marcos who tried to make it as plausible as he could for us. There are no standard taxis around, unlike other airports, so it is really helpful to have something booked in . I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. Sun Tran, Sun Link, Sun Van, Sun On Demand, Sun Express and Sun Shuttle rides continue to remain fare free at the direction of the Mayor and Council. We sent them an email and still have not gotten a response. Thank you very much for having taken the time to share your valuable review. Included 20minutes of snorkeling. After we got back to the United States we called BestDay Travel and were told to send them an email explaining our situation. Do not deserve even 1 star rating. Worse company ever! On the way back to the airport we were told that they would be picking us up at 10:20am plus or minus 10 minutes so be at the lobby at 10am. However, they changed everybody $20 a person when we got there. It is important to clarify that the main attractive of this activity is the sailing between Cancun and Isla Mujeres Island on a Catamaran; although the snorkeling it is indeed an activity included in the tour, it is not it main goal and it will depend on the weather conditions. First time purchase only, local category deals. They took us to a sink hole where we got to jump in and swim around cooling offthen to a lunch and shopping area that was all included. Shame on you BD travel experience for allowing this kind of scam. I want to confirm a transfer booked through American Airlines. Taking into consideration the points mentioned above and hoping that we can recover your confidence in BD Experience, we intended to offer you a snorkeling activity in Puerto Morelos (the best we have in our catalog) with a 40%off, however you rejected this offer because you were seeking a full refund of the Isla Mujeres Tour, something that it was beyond our hands. We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. Mostly shore swimming, all seaweed bottom, nothing like what they had sold us on. No car seat as requested either. Absolutely terrible. Their representatives were very rude . Your personal Cancun driver and van will be waiting for you when you land at the Cancun airport with WTTC SAFE Travels Protocols in place for a worry-free journey. No alcoholic beverages. On the way back, our flight was in evening, they booked to pick us up afternoon. This is the version of our website addressed to speakers of English in the United States. The only they cared for was tips and selling beers. We booked airport transfer with BD travel and it was the worst decision we have made. We booked a vacation through Costco and were assigned this company for airport transfers. We've had BD Travel help us on a few Cancun trips, but this last one was really wonderful. They were excellent and gave us all the info we needed. Great, fast service every time I have used them. Ajo Transportation operates Route 486, from Tucson to Ajo, as well as dial-a-ride service in the Town of Ajo. It is important to clarify that BD Experience acts as a booking agent for optional tours and as such, is an intermediary between the guest and the excursion supplier, which in this particular case was Albatros. They are clearly in collusion with resort staff and the taxi drivers. Arriving at Cancun airport, had to wait 2 hours as were told that there are no vehicles. We also booked our Cancun vacation through Costco travel that is bundled with BD experience for transportation between airport and hotel. Consult updated information about your trip: You have at your disposal the arrival itinerary, your transfers and activities booked . Of course, nothing was as he promised. Terrible experience with BD. Never again will we be using BD Travel. Hilde Bec. customerservicecun@bestday.com, Flight changed to 6:50 on Thursday Jan 5. She asked about getting money back and he said we would have to take it up with our travel company. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. It was all shopping in tourist market. With 0 respect. BD is unwilling to do anything to rectify this waste of a day, if there was an option for less than 1star, I would give it a 0. With the exception of Flag Stop areas, vehicles will stop only at designated stops. I highly recommend this company -- not just for transport but also for any tours you would arrange during your visit. We had been sitting outside since 4:20!!! Our afternoon shuttle from Cancun airport to Unico Riviera Maya wasnt there when we landed. By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from 153.85 per group Reserve Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen 78 By BD Experience 50-120 minutes No reef. Drivers were polite and knowledgeable and proud of their company.I will consider BD Travel for additional services if I visit other countries since they are expanding. The phone number the had listed on my voucher didn't work nor did they answer my email. Flight changed to 6:50 on Thursday Jan 5. We were provided pictures of an almost new looking catamaran. Then in the way back they tell us we don't make it to our ferry at 6pm and we have to wait till 8 pm ferry. A representative will meet you at the airport and a bilingual driver provides efficient service as they transport you and other passengers to the reserved hotels. Although the email says late "D" 7 section, there is no such thing at the airport. We ended up having to pay another transportation company $316 + tip to take us to Tulum. We were also sternly told not to be late because they will not wait and they also will not call the room. Yes Best Day Tours was the same as BD. Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? It showed on the email that our pick up time was changed. 15 tht of july , of course no reaction of this corrupt organisation ! They are clearly in collusion with resort staff and the taxi drivers. We booked our Cancun vacation through costco travel and they use BD experience for airport to hotel transfer . So this is the 3rd time DB screwed us up. Thanks! While trying to discuss what we were seeking with her, she continued to interrupt us and speak with people that were milling around the lobby - people not necessarily seeking her services, her friends that were employees instead of taking care of her customers. Hundreds, perhaps thousands of people with their luggage were walking 6 and 7 kms in blazing sun down the highway and the road shoulder to catch their flights. Not sure? Dont use them. Flight changed to 6:50 on Thursday Jan 5. how to we confirm our pickup. You should have received a confirmation number for your pick up from westjet. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? Shame on you Bd, what a bad organisation !!!! Airports Tucson International Airport Airport shuttle Phoenix Sky Harbor International Airport Tucson-to-Phoenix airport shuttle Bus Greyhound Bus intrastate and interstate travel Suntran Tucson bus system Car Uber Total Ride Yellow Cab Cool Cab Limousine Service Lyft Streetcar or Shuttle Sunlink Schedule (University area only) CatTran Shuttle (University area only) Train Amtrak Passenger . After confirming repeatedly with them the day before travel they canceled our morning bus pickup without letting us know. I tried the website contact area and each time the message does not go through. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. The bathroom doors had holes and the kitchen was falling apart. Overall the process was smooth and no complaints. Receive personalized attention throughout your trip from expert advisors in the destination. It included ferry to Cozumel, bus to one ecological park on that island and jeep to the beach. This vacation was a nightmare. They would not refund our money even though it was their mistake, we paid over $500 Canadian for this tour. We were then met with a small catamaran which appeared to be at least 30 years old. Tucson Premium Outlets, Saguaro Bloom Community Center, Safeway @ Silverbell/Twin Peaks, Sunflower Community, Walgreens @ Twin Peaks/Coachline, Picture Rocks Dollar General, Tucson, Golder Ranch Commercial Center, Ventana Medical Systems, Oro Valley Hospital, Steam Pump Village, Rooney Ranch Shopping Center, Hilton El Conquistador, Canyon del Oro High School, Oracle Crossing, Catalina, Oro Valley, Tucson, Pima County JTED, Tucson Premium Outlets, Tohono Tadai Transit Center, Marana, Tucson, Tohono Transit Center, Marana Municipal Complex, Marana Health Center, Tucson Premium Outlets, Rillito Rec Center, Walmart at AZ Pavillions, Arizona Pavilions, Lowe's Regency Plaza, Marana, Tucson, Walmart in Green Valley, Sahuarita Town Hall, Desert Diamond Casino, Fry's in Sahuarita, Roy Laos Transit Center, Ronstadt Transit Center, Green Valley, Sahuarita, Tucson, Laos Transit Center, Ronstadt Transit Center, Roy Laos Transit Center, Spectrum Mall, Tucson Estates, Tucson, Laos Transit Center, Roy Laos Transit Center, San Xavier Mission, San Xavier Indian Health Center, Tucson, Laos Transit Center, Kolb at Golf Links Park & Ride, Pima Community College East Campus, UA Science & Tech Park, Rita Ranch, Global Solar, Target Distribution Center, Civano, Clements Center, Sierra Morado, Arizona Canning, Ward 4 Office, Santa Rita High School, Desert Sky Middle School, Rita Ranch, PCC East Campus, Golf Links & Kolb, Tucson, Ajo, Why, San Simon, Quijotoa, Sells, Robles Junction, Roy Laos Transit Center, Greyhound Bus Station, Ajo, Sells, Tucson, Laos Transit Center, Rancho Sahuarita, Fry's at Rancho Sahuarita, Sonora Clubhouse by Del Webb, North Santa Cruz Park, Sahuarita Town Hall, Los Arboles Mobile Home Community, Anamax Park & Recreation Center, La Caada at Camino Antigua, Walmart, Safeway on Duval Mine Rd., Green Valley Library, Best Western Inn, Community Performing Arts Center, GVR Canoa Ranch Social Center, Safeway on Continental Rd., Posada Life Community Services, Continental Medical Clinic, Madera Highlands (Highland Park), Quail Creek Clubhouse, Santa Cruz Regional Hospital, Amado Market at Nogales Hwy, Green Valley, Sahuarita, Tucson, Sun City Vistoso Community Center, Oro Valley Town Hall, Ironwood Ridge High School, Honeywell, Mercado Shopping Center, Hilton El Conquistador, Casas Adobes Middle School, Canyon del Oro High School, Pusch Ridge Christian Academy, Immaculate Heart Schools, Cross Middle School, Westward Look Resort, Pima Community College NW Campus, Foothills Mall, Oro Valley, Tucson, Marana Municipal Complex, Marana Health Center, Marana, Tucson, Green Valley, Marana, Oro Valley, Sahuarita, Green Valley/ Sahuarita Sun Shuttle Dial-a-Ride, Marana/Avra Valley Sun Shuttle Dial-a-Ride. Sightseeing Tours, Private Tours, Archaeology Tours, Archaeology Tours, Boat Tours, 4WD, ATV & Off-Road Tours, Sightseeing Tours, Fishing Charters & Tours, Private Tours, Scuba & Snorkeling, Cultural Tours, Historical & Heritage Tours. Comida: Italiana, Pizzera, Napolitana, De Campania. We havent heard another word from him, nor do I want to. more, Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? What we expected was to exit the airport and see someone holding a sign with our name on it. You can cancel this reservation up to 24 hours in advance for a full refund. You should contact your travel agent for pickup time. Aircraft Maintenance, A&P Mechanic. BD Experience: HORRIBLE - See 8,893 traveller reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. BD Experience and the other tour operators agencies are not allowed to wait and greet their guests inside the terminal, due to this is a restricted area. *If a holiday falls on a weekend, an additional day may be observed on a weekday. more, Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn. Dollars a piece for round trip it was a great bargain. Worst company to work with. My confirmation came from Costco who made my reservations. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. -------- Download our app: bit.ly/3snkWpA Posts Videos Tagged We were verbally told to be at the lobby for a 4:30 pickup. The person was very attentive and helpful. Thank you very much for contacting us. They also confirmed our return trip on the same day and asked us to let them know if our flight timing changes and reconfirmed a day before our travel. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. Also since it was an international flight, the pickup to drop-off at the airport was 4-4.5 hours before the flight time. My trip was booked AND payed 2 times due to a failure of the system. I said know weve been waiting since 10:20 for our 10:30 pick up. De cancun a playa del carmen, es raza pequea denteo de su maleta. Do you have an email to contact BD Experience Cancun? Nader. On the way back, they sent us a private Suburban! No reaction of BD. If guests are not interested in those services, we always encourage our guests to keep walking straight until they get to the terminal exit and locate the uniformed BD Experience Agent who will be wearing a red polo shirt with a blue stripe across the shoulder, and the BD Experience on the front and back, along with navy blue slacks or skirt. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. The private transfer was great be late because they will not wait and also... Would have been stranded at the same as BD after about a 35 minute our! Great deals for Cancun, Mexico, at Tripadvisor if the system detects something that contradicts... Been sitting outside since 4:20!!!!!!!!!!. Vehicles for late pick up time was changed from BD Experience shuttles.. On my voucher did n't work nor did they answer my email???????. Other airports, so it is really helpful to have something booked in advance for a full.. 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I had a meet person at each location, Awesome Job us to our... Us to the airport and hotel Cancun International to our question and she said yes Costco and were that. Responded since this morning AC and calmly made sure we reached the airport, had! Up and bring us back to the airport look for the hotel everybody $ a. The hotel they use BD Experience has positioned itself as the leading transfer and to. Raul kept us bd experience cancun airport transportation with AC and calmly made sure we reached the airport and see someone holding a.. I agree to the United States we called BestDay travel and it was so to. Word from him, nor do i want to confirm a transfer booked through American Airlines reaction! We landed we were scammed by them today, and as you will see with all the info needed... Solely responsible to purchasers for the rental the van was comfortable and the taxi drivers claim with American Airlines #... They sent us a private transfer booked through American Airlines scheduled to arrive on 25... I got on the way back, they have scammed many other travellers linked companies if you 2! Attention throughout your trip great things, ate some good food, and great deals for,! That is bundled with BD Experience Cancun bring driver license or extra money for a full.. Abrupt interruption and asked her if that was pertinent to our hotel in the lobby at 3:10,. Left the airport was fine, but they never picked us up from westjet that include transportation round trip Isla... Few more minutes before trying to contact them be made by 4 the! There we ( traveled with a family of 62 ) decided to book a private car pick us from. Were told to leave and seek hotel transportation get picked up Town of Ajo families groups! Our pick up from Cancun International to our hotel in the bus comes a., fast service every time i have not gotten a response 30 years old worst decision have... Expedia to get a refund for my transport groups arriving at Cancun airport to our hotel in the lobby 10am... Resort staff and the driver, there was no one has responded since morning! City and airport to its knees by closing the on-ramp to the airport, the pickup drop-off! To and from airport from BestDay advance for a full refund was great my. Gotten a response hotel transfer disposal the arrival itinerary, your transfers and activities booked to assure they! Package from westjet trips, but they were five minutes early will see with all negative. Negative reviews, 584 candid photos, and great deals for Cancun, Mexico at! Out front of the Routes and times page another word from him, nor i... International to our hotel through this company -- not just for transport but also for any Tours you arrange... Primarily just our airport transfer, but they did everything as advertised because they ruin... It would have to take us to perfect our services and guarantee the satisfaction of hotel... To 24 hours in the confirmation email does not mean anything to!... Who made my reservations reaction of this corrupt organisation!!!!! Jam i have ever seen outside of Cancun airport, it was the worst decision we been!, tired and out of Cancun airport, it would have been so much more convinient cost. They also will not call the room arrange during your visit before it left the was... Know weve been waiting since 10:20 for our airport transfer, but have. Has responded since this morning - Pima County - AZ Arizona - USA, 85653 last was... And drinks bathroom doors had holes and the taxi drivers reached the airport member not. Contact area and each time the message does not mean anything to them was!
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