My way2go card isn't working there's funds in my account. Time to join forces. You can track your spending in any of the following ways: a. They lied to me saying that someone used my information to file. Universal caseload, or task-based processing, is a different way of handling public assistance cases. The Way2Go card is most typically used to receive unemployment insurance benefits in partnership with each state's department of labor, often called the unemployment debit card. Making purchases everywhere Mastercard debit cards are accepted (over 20 million merchants nationwide), including places such as grocery stores, gas stations and restaurants; Getting cash back with a purchase from debit card merchants; Paying bills and paying for online, phone and mail-order purchases; and. How do I order a new Way2Go card? Have trouble with your card. After a person receives the card in the mail, (s)he must call the Way2Go Cardholder Services Help Desk at 1-844-649-9843 and select a PIN. So if you call at 8am on Monday then it wont be fully useable until after 8am on Tuesday. Because there's a note in there that says they can't touch it well the unemployment office says they do not do that they do not put notes in people's accounts if they have a problem with payment they retrieve it back themself they pull it back they take it back okay so for three months I've been dealing with this calling my unemployment office calling the car company back and forth back and forth because they say they have no way to directly contact one another now what kind of system is this that you cannot contact one another that unemployment are doing their job my deposits are being made every week I get a notification that tells me a deposit in so much is being made available to you on your way to go card account says the date the amount everything but I can't touch my own money because this car company won't do their job this is ridiculous I've been going playing back and forth back and forth call in the car company being mistreated hung up on tote absolutely we can't help you sorry go to your local office go to my local office they tell me this is crazy they're so sick of dealing with this card company because I'm not the only one going through this y'all need to get your act together and stop mistreating people if you don't want to do your job then quit don't mistreat people because because you're on a call that your job your job is to help people with their issues I've got my paper right here that came with my card that says your responsibilities to fix all issues and y'all aren't fixing it 3 months now I need my money do your job come on now people this is ridiculous I'm getting my deposits but y'all will not release them what kind of sense does that make get a supervisor and get it together because I need my money to feed my children before I lose my home and my car and my phone everything please hand to God in the name of Jesus Christ I beg you to help me get this fixed now I'm Monday morning an employee I'm waiting for Monday morning an employee of the unemployment state office is calling me Monday morning to discuss a recovery of benefits to retrieve my money back from you guys because y'all won't release them this is ridiculous that I'm having to go through all this I have done nothing wrong except for misspelled some things because I'm not very computer smart I'm not very book smart that's why I clean houses for a living and take out trash and help the elderly bathed and stuff that's why I thought that was my job because I'm not very book smart and you people are taking advantage of it I had to talk to somebody different every time I call y'all so so you'll have no idea what's going on because there's always a different person that answers the phone y'all don't have no system you need to fix your system I smart enough to know that y'all ain't got no system y'all didn't even give me a ticket number so that I can tell you the number so you could look it up well guess what the unemployment people do that I have a ticket number she's going to ask me for it Monday morning and we're going to get this fixed and I hope to God I get away from you card people because y'all are awful back and forth for 3 months calling this car companies we can't help you were sorry and then hang up in my face call your local office we can't do nothing for you I've called my local office everything's fixed that's what they keep telling me at the local office they don't understand why y'all aren't releasing my funds Monday morning after I even have her name wrote down Kiani k i a n i a from Oklahoma unemployment state office is going to call me back Monday morning and we've got to get this settled you people need to get it together I don't know what kind of system y'all got going there but it's obviously not working please do your job unlock my card I need my money!!!!!!!!!!!!! Screw them I hate way 2 go more like screw the screwed fucking shady asses ain't none of us stupid we know they are fucking us over on purpose and I hope they have to pay for that shit someday in the near future . Lets fight this shyt ppl.Stand . Click on the name of the company and have us do the work for you. You're welcome,(; I've read these comments and relate whole heartly. Although the MiSDU can deposit funds onto the card immediately, the card cannot be used until the . The Way2Go Card is not automatically closed when the cardholders child support case closes. If your card is locked. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. They told me they can do nothing about it because it was over 30 days ago. Here are just a few more ways we can make your life easier, save you time, and save you money. will please explain to me what is going on. When it was eppi I never had a problem this way 2 go are crooks then you wait on hold for hours just for them to hang up on you and then when you call back they charge you another 50 cent off your card . The following can be done through the 24-hour account information voice response system free of charge at 1-844-649-9843: Yes, atwww.GoProgram.comor using the Way2Go Mobile App. Reading all these issues now I'm worried I just lost over $700. Please contact me because I am having trouble getting someone on the phone. She gave me this number but it does not work 800 522 2922. As a general practice, do not give out any information about your account number, expiration date, or account balance to anyone who calls you on the . Recipients can call 1-877-543-2660 to speak with a MiSDU customer service representative with questions about completing the forms. Wish unemployment would of just stuck w/Bank of America never had any issues with them .. you never were not able to speak to somebody if there was an issue though or this app is absolutely eight circus trying to get a hold of an actual person you sit there and get thrown around from site to site I never get anything solved hi unfortunately did not read the comments before Hannah decided to go ahead and go with the transfer fun feature and that was the biggest mistake Ive ever made in my life because now my money is in some mysterious wormhole right now because it shows that its transferred and complete but then on my bank side its showing theres no transfer at all so here I sit and wait for my own money I shouldve just kept it where it was but I was always an issue having to pay an ATM fee and everything else get your own money out this is just ridiculous and its become such a headache I would never EVER recommend this app to anyone.. Information & resources for Community and Faith-Based partners. Be safe from hackers and unwanted bills. For more information on the Way2Go Mastercard Debit Card, please call the debit card customer service line at (833) 959-2437 or click: Way2Go Mastercard Debit Card. Im so frustrated! I never received anything to my email. c. Call customer service at 1-844-893-3121 d. Way2Go card mobile app 20. A variety of reports & statistics for programs and services. 800-266-3742. Sometimes my card works and sometimes it doesn't. Does the person receiving the support payment get a new card every time a payment is made? I received a letter saying they cannot confirm any fraud was made. the actual card expiration date is 8/26. But I ordered a new card after 2 mths I finally got my verify me unlocked. Not sure how to report this, but something is not right here. I contacted google to see if they can figure out who made the charges. There is no human representative to speak to so my money is basically just sitting. You'd think banks would get smart and start sending these inexpensive covers complementary with each card, they'd save a bunch of money which causes you to save money in the end. It won't let me talk to someone. Worst card service ever used in my life! On the back of your card, in the bottom right-hand corner, you will see the words GoProgram.com. I am trying to let Shandrinaye Williams in Alabama know that her card has been found and is safe. wowthis company should be closed down. Design of cards issued on or after Monday, May 23, 2022. No. Its going to take a village to take down these people down. The prepaid debit MasterCard expires after 5 years. If you need additional assistance or have questions about your new Way2Go , you can call the following numbers. Equal Opportunity, Legal Base, Laws and Reporting Welfare Fraud information. What they do have is over 50 different phone numbers. It's not a credit cardand there are no credit checks or approvals required to get the Way2Go Card. Low-income Households Water Assistance Program (LIHWAP). Here's the catch: It is nearly impossible to get Way2Go customer service- or even to sort out which phone number. Any new payments will automatically go to the new card. Withdrawals made at Allpoint ATMs will not be subject to a surcharge by the ATM owner. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. The recipient can choose which option (s)he wants. EVERY WEEK MY CARD GETS DECLINED AND LOCKED. What happens to the money on my EPPICard? This is absolutely disgusting that so many of us are going threw this. The transaction say withdrawals from a bank in the UK. THEY CAN TAKE CHILD SUPPORT OUT BUT I CAN'T EVER RECEIVE IT IN FULL. STOP LOCKING IT UP WTF. If you have a long address, be sure to put your apartment or unit number on the second address line. I don't have or ever had a way2go card and I get message saying money is being spent here and there so for 600.00 has been took off a card iv never had or applied for wth. I'm tired.of verify myself. This has gone on to long to be swept under the carpet.Please let's join forces in this injustice perphaps we can get back what's ours and slaughter theirs! Activate your card either through the Way2Go app . The Way2Go card is a MasterCard Prepaid Debit Card. My account funds are unaccessible by card. this is not kewl and not right My card is locked I need it unlocked Way 2 Go Card. contact customer service at 855-462-5887. Write me at [emailprotected] Lets bring these crooks down. I received a message from Way2Go (to my son who is Disabled -- I am his guardian) thanking us for being a Way2Go cardholder and choosing to receive our statements electronically. I call the company, turns out almost $800 in unauthorized charges. In very limited circumstances, if cardholders do not have sufficient funds when the final amount clears, a negative balance may result; however, they will not be charged an overdraft fee. I do not receive statements in the mail and had no idea this was happening. What is Way2Go's Customer Service Number? You arrive foryour day in court. If you have questions or need additional information please contact: Monica Rubio, Banking & Treasury Services Specialist II at 405-521-6070 or Kiranmaye Nallayahgari, Banking and Treasury Services Director at 405-522-6860 No qualification or approval is needed. How can I create my account and be able to log in so I can print off copies of my payments, I've applied for Reemployment Assistance Program and according to them they already issued 3 weeks to my card but I've never received the Way2Go card. ATM By performing a balance inquiry at an ATM. Wait for your Way2Go card to be refunded. Your real card info stays hidden. Recipients can call 1-877-543-2660 to speak with a MiSDU customer service representative with questions about completing the forms. I have read thru the complaints and most seem to be the same issue for everyone I also have a card that I can't seem to get activated and get my funds off off. Did you know that for every state, there is a different support phone number? Been waiting a week to have my card unlocked from fraud which there is no fraud on there but someone has yet to call me.gonna file a report with the BBB!!! Not only are we not stupid fools,(most of us anyways), but we're pretty much done with taking the backseat and will fight you on everything corrupt! I want to know the routing number and account number to my cardSo I can pay my bills and I have had this card for 3 years and don't know the routing number or account number. We have helped over 300,000 people with their problems. Can a cardholder add funds to his/her card in addition to what the MiSDU puts in? Online access to your account and personal transaction history. I can not take the money out and I'm trying to contact customer service and I've been waiting for over an hour! Yes. Works with all Go Program Way2Go Card eligible MasterCard programs. I had over $1000.00 stolen from my account in 5 separate transactions even though my card never left my wallet!! Who can cardholders contact if they have questions about their card? I am on hold, but it said it was xfering to someone, My money says deposited on this card but my funds aren't here what's going on. thank you. What does electronic payment of child support mean? The card will include the total amount which was approved. Money on account but cannot send money anywhere, cant use ATM, and cannot buy anything online. I'll see you there!!! A $1.50 service fee will be charged for all ATM withdrawals at non-Comerica and non-Allpoint locations. To stay informed, please check here for any new announcements. I was issued a refund on June 5, 2021 and I have not received it back on my card yet. People working there must be scamming. Someone charged $900 to google play on my card. I have an account number and routeing number but can't seem to be able to accomplish this simple task. and there are no credit checks or approvals required to get the Way2Go Card. Cardholders will not be responsible for any fraudulent activity that occurs on their card, provided they report the card missing in a timely manner, and have not shared their card or PIN with anyone. i tried the 'forgot id' , it says information sent to my email and it never comes. Customer Service & Card Activation For Card Balance, Transaction History, and more: Use the Way2Go Card mobile app, GoProgram.com or call 1-800-961-8423, 24 hours everday! i have just been approved for the reopening of my unemployment benefits. One of those times I called was because I was traveling and wanted to make sure that if I used my card, my account wouldnt get locked. Then find the number listed in the third paragraph (otherwise, all page text is the same) to find your Way2Go support number. Why does the government contact these idiots??? DoNotPay will create a demand letter,and we'll help you find where to send it. Get back what's ours!! I was also locked out of my card now that I have the info required and I call to unlock it, the computer says we are temporarily unable to access your acct call back later goodbye. You can talk to anyone at the company.. My card is locked. This card is crap and their customer service is crap. Call conduent card services (1-884-663-2638). Sad this is happening to people, who need their funds. I can't activate the card my account is locked. visit: For Way2Go . I need help. Programs for healthy children & families, including immunization, lead poisoning prevention, prenatal smoking cessation, and many others. If the card is ever lost or stolen, a new one can be requested from the Way2Go Cardholder Services Help Desk by calling the toll-free number on the back of the card. We have to fight this shyt. My card was hacked and had several fraudulent $5 charges. Information about audits conducted by the Office of Audit. Bank of America ( previous carrier ) was more helpful! You can now contact Go Program Way2Go Card customer service directly via Email using AppContacter.com Contact Go Program Way2Go Card directly Common Go Program Way2Go Card Issues By CuriousKitten96 1 Customer service I have no problems with the card itself. Is it a credit card? Absolutely do not I was told by a way to go card Company employee that they are not allowed to touch my account. Free Free Share 14 14 3.8 Ratings 62K+ Reviews 1M+ Downloads Exclusive Partner Offers in Finance See All Free Keto Gummies Functional Candy For FREE See More Go to App Details Positive Reviews Negative Reviews Expert Reviews Related Apps 3.8 message is saying my card information is invalid. Can the card be used by someone other than the person whose name is on it? You got to call the unemployment office. You can contact us at 1-888-929-2460. SHUT THIS CARD CO. DOWN! Information on the Children's Foster Care program and becoming a Foster Parent. If you do use a cell phone, do not enable the speakerphone feature. They mumble and they always sound like theyre muffled and underwater. I did it six months ago with no problem but needed a new card recently so this process had to be repeated. Adult Behavioral Health & Developmental Disability Services. If you cannot afford child care, payment assistance is available. Hope this helps. Let these commissioners know that we demand their help. Wait for the Way2Go Chargeback dispute form. Design of cards issued before Monday, May 23, 2022. They also need an online chat, hire more people to answer the phones and handle customers who call instead of keeping them online for over an hour, this is unacceptable, California-get a clue, not only is everyone moving out of the state but people will start boycotting all businesses there, until you stop thinking we the people don't matter, that goes for every other business as well that has adapted the "customer is always wrong" attitude, politicians made it this way, time to vote these dummies out and get non political people in office again, like Trump-those that want a better country for the people, instead of what we got in office now, that I own you and you will obey me attitude, and believe all my lies because that's all I know how to do.
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