(lines open 9am - 5pm 7 days a week). Learn more about cookies. Please call us 36 hours prior to travelling to check the latest status. Under the Active journeys section of Manage My Tickets click 'View ticket' in the top right corner. Should be booked as Children. Additional infants aged 0-2 must be paid for. Seat Reservation. Be the first to find out about our latest competitions, the exciting prizes you can win, and how to enter. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. To see a list of accessible coach stops please click here. We are adding new updates all the time so keep checking back to see what we have added! T. If you still can't find your ticket, you can view and print your ticket in My Account. We know things can change after you've booked your travel. d: National Response Framework System, An Introduction Answers. Please note if you are a National Express coach customer seeking help or information about your ticket or our services, please send us a message via Twitter or Facebook, email us using our travel and ticketing form, or if urgent, give us a call using the number below. If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel. It is also possible to contact us via our call line 0371 781 8181, Lines open 7 days a week, 8 am - 8 pm. Login with your booking reference code (case sensitive) and last name to make changes to your booking: Booking reference code. Open returns are not available on European journeys. To see a list of accessible coach stops please click here. Manage Flight Booking. - Tickets booked through the app are automatically added to My Bookings and available offline - Search and book coach travel to 100's of UK towns, cities and airports on the go Children aged between approximately 4 years and 11 years or up to 150cm tall may use booster seats, we carry a limited number onboard most coaches along with our comfort fit seat belts. Children under 14 cannot travel alone unless accompanied by a responsible adult (16+). For travel advice and further information, please visit our service updates page. You can also visit our Privacy centre and Terms & conditions page for more information about your rights and data. Once you've made your booking, there's one or two final things to arrange that will make sure your journey runs smoothly. Unaccompanied children will not be carried. If they are travelling in a wheelchair or require assistance, please call our Assisted Travel Helpline. Failure to do so, may result in the full adult fare being charged. If you have purchased a Standard or Fully Flexible ticket you can amend the date and time of your ticket right up to when youre due to travel. This ticket is only valid to and from the destinations as specified on your ticket. London Stansted. By continuing to access the site you are agreeing to their use. allows) can be completed before the current departure time. Children aged between approximately 4-11 years old, or up to 150cm tall, may use booster seats. Call or get in touch online You then need to go to the 'Manage A Booking' section of the website, which you can find on the menu which runs along the top of the screen. We have three different Coachcards available, each offering savings of 1/3 on all of our Standard and Fully Flexible coach fares all year round. If they are travelling in a wheelchair or require assistance, please call our Assisted Travel Helpline. For more information please visit ourUK luggage policy. If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel. To guarantee your seat on your return you need to confirm your ticket before you travel onwww.nationalexpress.com/en/help/tickets/open-returns or call 0371 781 8181. Should be booked as Children. I do not know my PNR,E-ticket number. Children under the age of 16 are not permitted to travel on any European service unless accompanied by an adult aged 18 or over. Children aged under the age of 2, must be accompanied by an adult aged 18 or over. Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian. By continuing to access the site you are agreeing to their use. This may be due to network issues or web permissions. Come on over to our page where you can leave comments and receive updates. Fully Flexible fares can be amended at no extra cost, while Standard fareswill be subject to a 5.00 amendment fee through My Account (6.00 if amended via telephone). If you continue to browse, we consider you accept this use. If you missed the outward journey you may still use the return portion of the ticket. Cold weather forecast -Our services are currently running as normal. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. To guarantee your seat on your return you need to confirm your ticket before you travel onwww.nationalexpress.com/en/help/tickets/open-returns or call 0371 781 8181. Please call us to check the latest situation before booking and at least 36 hours in advance of when you would like to travel. Disabled children should be booked as children rather than 'Disabled'. Please call us 36 hours prior to travelling to check the latest status. Unaccompanied children will not be carried. Children under 14 cannot travel alone unless accompanied by a responsible adult (16+). An excess fare will also be charged, where a higher fare applies to the requested amendment. Buying tickets. When travelling with us you can expect: You can find more detailed information on our coronavirus (Covid-19) safety measures by going to ourcoronavirus safety page. To guarantee your seat on your return you need to confirm your ticket before you travel onwww.nationalexpress.com/en/help/tickets/open-returns or call 0371 781 8181. We may also share information with our advertising, analytics and social media partners for their own purposes. Please visit our Group Travel webpage to find out more. Children under the age of 16 are not permitted to travel on any European service unless accompanied by an adult aged 18 or over. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15). You may not travel to/from another location on this ticket. (lines open 8am - 8pm 7 days a week). To manage your booking you cansimplylog in or registerwith My Account. Please select your passenger type first and then add your coachcards. The majority of stops along the routes listed below are accessible to wheelchair users but are subject to change. Disabled children should be booked as children rather than 'Disabled'. Adult fares are applicable to all passengers aged 2+. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15). Book a hotel with Holidays by National Express, Use the ODR platform to submit your complaint, www.nationalexpress.com/en/help/tickets/open-returns. If your ticket is refundable (read point 10 of our Conditions of Carriage), youll need to cancel it no later than 24 hours before your original outward journey to be able to get a refund. (sms or chat based messages are not permissible). Added Flexibility. Attempting to board or alight at a destination not specified on your ticket is not permitted. You can use your Wells Fargo credit card anywhere Visa and . Use the ODR platform to submit your complaint the ODR platform is a European tool for online dispute resolution, which (if agreed to by the parties) will aim to assist with the resolution of disputes between a customer and a business where a customer has purchased a good or service from the business online or electronically. Please use the feedback option on right hand side of the page if you see something you think could be improved. This fare is not refundable but the journey date and time can be changed prior to the current departure date and time. Please call us 36 hours prior to travelling to check the latest status. My Account is free to use and offers lots ofgreat featuresandbenefitsto make travelling with us even easier. Please call us to check the latest situation before booking and at least 36 hours in advance of when you would like to travel. If they are travelling in a wheelchair or require assistance, please call our Assisted Travel Helpline. To guarantee your seat on your return you need to confirm your ticket before you travel onwww.nationalexpress.com/en/help/tickets/open-returns or call 0371 781 8181. The National Express website uses cookies. Check-in online Manage booking Flight status Passenger Safety Information Safety measures Travel requirements Passenger options Latest flight updates Travel Extras Flight Upgrade Choice Seats Choice Seats Neighbor-free Extra Baggage Travel Insurance myPAL Flavors Before you fly Travel basics Connecting flights Airport terminals Security check For travel advice and further information, please visit our service updates page. If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel. Please select your passenger type first and then add your coachcards. As our lost property tracking system requires a lot of upkeep, in addition to the cost of reuniting your items, we charge customers a small fee when items are reclaimed. Am I charged a fee for cancelling? If they are travelling in a wheelchair or require assistance, please call our Assisted Travel Helpline. Log in Not an Executive Club member? Fully collapsible wheelchairs and fully collapsible pushchairs may be stowed free of charge in the hold and do not count towards your luggage allowance. If travelling with a child, you may be required to show proof of age when buying tickets or at any point during your journey. One infant aged 0-2 travels free when accompanied by an adult with a valid ticket. For more information on our process of refunding tickets, as well as certain add-ons, please visit our refunds & amendments page. Alternatively, you may take one large item (no more than 20kg) and one small piece of hand luggage. Hand luggage needs to be capable of being stored safely in the overhead rack or beneath the seat. N. The 10 Most Alligator Infested. No problem. Manage Your Travel Booking FAQs | American Express Travel AU American Express Travel Australia Frequently Asked Questions: Manage My Booking Travel Home Frequently Asked Questions Changes & Cancellations What do I do if I need to change or cancel my booking? You are entitled to two items of luggage to be stowed in the hold and two items of hand luggage free of charge. Book tickets & track your coach anytime, anywhere. Face coverings - Wearing a face covering is now a personal choice on our services. Golf Package. Select a return within 3 months of your outward travel. Cold weather forecast -Our services are currently running as normal. Medium sized items max dimensions of 70cm x 30cm x 45cm, Large sized items max dimensions of 75cm x 50cm x 32cm, For more information please visit see our, To book any assistance, please complete the, For anything else, or if you are unable to complete the form, but still need to book travel assistance and accessibility requirements we have a dedicated team to support our customers. If travelling with a child, you may be required to show proof of age when buying tickets or at any point during your journey. On European journeys a 50% discount is given to carers, please call us on 08717 818177 to book. Please call us to check the latest situation before booking and at least 36 hours in advance of when you would like to travel. If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 8pm 7 days a week) 36 hours in advance of when you would like to travel. If you booked your flight on sunexpress.com or with an agency please enter your last name and your booking confirmation number in order to check and manage your booking details. Calls to this number are charged at local rate. Manage your account Sign on to pay your bill Access your FICO Credit Score 1. . Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over. If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel. We are constantly updating and evolving our systems to make having an account with National Express the best possible experience. Passengers aged 60 and over are entitled to receive a small discount on European journeys. Fema Exam Is B. to describe how the national response framework is applied to manage all-hazards response. You still ca n't find your ticket, you can use your Wells Fargo credit card Visa... 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